This website is operated by Ladakhy, a business registered under the laws of the United States, with its principal office located in New York, USA (hereafter referred to as “we,” “our,” “us,” or “Ladakhy”).
By accessing or using our website www.ladakhy.com (the “Website”), you agree to be bound by these Terms & Conditions (“Terms”) and any applicable policies, including our Privacy Policy. If you do not agree, please do not use this Website.
If you are under 18 years old, you must obtain permission from your parent or legal guardian before registering on our Website, making purchases, or submitting any personal information.
Purchasing From The Website
Product Information
We strive to provide accurate descriptions of our handwoven and hand-embroidered pashmina products. However, variations in color, texture, and embroidery may occur due to the artisanal nature of our products.
Details regarding shipping & delivery can be found on our Shipping Policy page. Your right to return or cancel an order is outlined in our Returns & Refund Policy.
Placing an Order
To place an order on our website, follow these steps:
- Browse and select your product(s).
- Add items to your cart.
- Proceed to checkout.
- Enter delivery and billing details.
- Review and confirm your order.
- Receive an order confirmation email.
Once an order is placed, we will review and confirm acceptance via email. A contract is formed between you and Ladakhy once we send the order confirmation. We reserve the right to cancel or decline orders for any reason, including but not limited to:
- Unavailability of the product.
- Incomplete or unverifiable billing details.
- Suspected fraudulent activity.
- Pricing errors.
If an order is canceled after payment, we will issue a full refund.
Payment & Pricing
All prices listed on the website are in USD ($) and include applicable taxes where required. Prices are subject to change at any time without prior notice.
We accept various payment methods, including credit/debit cards, PayPal, and other secure payment gateways. All transactions are processed securely through third-party payment providers.
Shipping & Delivery
We ship worldwide, and shipping rates are calculated at checkout. Any import duties or taxes applicable in your country will be your responsibility. Estimated delivery times will be provided but are subject to delays beyond our control.
Risk & Ownership
The risk of loss or damage to products transfers to you upon delivery. Ownership of the products remains with Ladakhy until full payment has been received.
Website Usage Terms
Acceptable Use
You may use this website solely for personal, non-commercial purposes. The following actions are prohibited:
- Copying, modifying, or distributing any content without permission.
- Using automated tools (bots, scrapers) to collect data.
- Impersonating another person or providing false information.
- Engaging in any illegal, fraudulent, or harmful activities.
Violation of these terms may result in suspension or termination of your access to our website.
Account Security
If you create an account, you are responsible for maintaining its security. You must:
- Keep your login credentials confidential.
- Notify us immediately of any unauthorized access.
- Ensure all account details are accurate and up to date.
We are not liable for any loss resulting from unauthorized access to your account due to negligence on your part.
Intellectual Property
All content on this Website, including images, logos, product designs, text, and graphics, is the exclusive property of Ladakhy or its licensors and is protected by intellectual property laws.
You may not use, reproduce, or distribute any of our content without express written permission.
User-Generated Content
If you post reviews, comments, or share any content on our Website or social media, you grant Ladakhy a non-exclusive, royalty-free right to use, modify, and share this content for promotional purposes.
We reserve the right to remove any user-generated content that is offensive, misleading, or violates any laws.
Legal Policies
Privacy Policy
Your use of this website is governed by our privacy policy, which explains how we collect, store, and use your personal data.
Links to Third-Party Websites
Our Website may contain links to external websites. We are not responsible for their content, privacy policies, or security practices.
Limitation of Liability
While we strive to provide accurate information and quality products, Ladakhy is not liable for:
- Errors, delays, or interruptions in Website availability.
- Inaccurate product descriptions due to artisanal craftsmanship.
- Any indirect, incidental, or consequential damages.
In all cases, our liability shall be limited to the amount you paid for the product(s) in question.
Indemnification
By using our Website, you agree to indemnify and hold Ladakhy harmless from any claims, damages, or legal actions arising from your use of the Website or any violation of these terms.
Termination of Access
We reserve the right to terminate, suspend, or restrict your access to our Website at any time without notice if you violate these terms.
Force Majeure
We are not responsible for any failure to perform our obligations due to events beyond our reasonable control, including natural disasters, strikes, supply chain disruptions, or governmental actions.
Amendments to Terms & Conditions
We may update these terms from time to time. Changes will be posted on this page with the updated effective date. Continued use of the website constitutes acceptance of the revised terms.
Governing Law & Jurisdiction
These Terms are governed by the laws of the United States. Any disputes shall be resolved in the courts of New York, USA.
Contact Information
For any questions regarding these Terms & Conditions, please contact us at:
📧 Email: contact@ladakhy.com
🌐 Website: www.ladakhy.com
